CCaaS / UCaaS Provider

Modern communication without the complexity

Bring your teams and customers together—anywhere

Clear, reliable communication is essential to how modern businesses operate. CCaaS and UCaaS platforms unify voice, video, messaging, and collaboration into a single, cloud-based environment—eliminating outdated hardware and simplifying day-to-day operations.

These solutions are built for flexibility and scale, allowing teams to work seamlessly from any location while maintaining professional, consistent customer interactions. Advanced capabilities like intelligent call routing, omnichannel engagement, analytics, and built-in security help improve both internal collaboration and customer experience.

Whether you’re supporting a growing support team or streamlining internal communication, we help you select and implement solutions that fit how your business actually works.

Key Features:

  • Cloud-hosted communication platform
  • Omnichannel contact center capabilities
  • AI-powered reporting and analytics
  • Mobile and remote work support
  • Advanced security and compliance

Top Industries:

  • Customer service & support centers
  • Healthcare
  • Financial services
  • Retail & e-commerce

UCaaS Partners

CCaaS Partners

Explore our full range of services

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IT Cloud Services

Scalable, secure cloud solutions that support flexibility, performance, and long-term growth.
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Cyber Security Services

Protect your data, systems, and users with layered security strategies built for today’s threats.

The right IT decisions start right here

The Total Resource Group is here to simplify the complexity of technology decisions. Whether you need to modernize communication systems, migrate to the cloud, secure your data, or optimize connectivity, we’ll help you choose the right solutions—faster and smarter.